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FAQ

 
In what towns and cities does the PaNGo service operate?

The service operates on the next authorities: Eilat, Ashdod, Beer sheva, Bnei brak, Givaataim, Herzelia, Hadera, Tiberia, Kfar saba, Kfar shmaryahu, Karmiel, Migdal haemk, Nes tziona, Nazaret ilit, Natanya, Ako, Afula, Petah tikva, Tzfat, Kiryat ono, Kiryat motzkin, Kiryat tivon, Rosh ha'ain, Rishon lezion, Rehovot, Ramat gan, Raanana, Givat shmuel, Haifa, Tel aviv.  

What is the maximum time that I can park?
The maximum length of parking is determined by the municipal bylaws of each individual authority. See details

 

How much does each hour's parking cost?

The cost of an hour's parking is set by each local authority. The local authority rates appear on the website

How do I register for the service?

 Registration is quick, easy, and without obligation:

 

        a. By Internet, at: www.4500.co.il

        b. Through the call center, *4500 or  03-9141500

        

How does the traffic warden know that I am using cellular parking?


· Traffic wardens can easily identify PaNGo subscribers by 

  means of the PaNGo  sticker on the car windscreen.

· On entering the car registration number into a terminal

  connected to the PaNGo system, the warden  sees an indication

  that the service has been operated.

     

What is a parking code?
 There is no need for a parking code when paying for parking time by a cellular telephone that is registered in the system, because the system recognizes it as soon as the call is made. If you want to pay for parking using a cellular telephone that is not registered in the system, you can do so by entering the car registration number and the parking code.

Note: if the cellular telephone number that you have entered into the system does not have caller identification, the system will not recognize it and you will be asked to enter a parking code for your account.

How is parking operated (start and/or end)?

There are a number of ways of starting and stopping parking:

     

        a. Dial *4500 on your cellular telephone

        b. Send an SMS to 4500

       c. Go into your personal account on our website,  www.4500.co.il

        d. Call from any cellular telephone, and you will be asked  

            to input your code to access your personal account

        e. From a Bezeq telephone, call 03-914150

 

Important:

1) To end the parking period, you must call *4500, send an SMS or log 

    onto  the website again.

2) You can choose to start your parking time by one method, and end it

     by  another method.


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